Privacy Policy

Thank you for visiting this website (hereinafter referred to as "this website"). In order to ensure your peace of mind when using our services, we hereby explain our policies regarding the collection, use and protection of your personal data. Please read the following carefully.

I. Methods of Collecting Personal Data

We will collect your personal data when you perform the following actions on this website, including but not limited to:

Register an account
Place an order to purchase goods
Subscribe to newsletters or marketing information
Fill out the customer service form or use other contact methods
Participate in activities or surveys

The information collected may include: name, phone number, email address, address, payment information (processed by a third-party payment platform), device information, IP address, etc.

II. Purpose of Using Personal Data

The personal data we collect will be used for the following purposes:

Order processing and delivery
Provide after-sales service
Customer service contact
Marketing campaign notifications and promotional information push notifications (subscription and unsubscription options available)
Internal statistics and data analysis (to optimize website and services)

This website will not sell or provide your personal information to any third party unless you give your prior consent or as required by law.

III. Data Protection Measures

We take reasonable and legally compliant security measures to protect your personal data, including:

Encryption technologies (such as SSL) protect the security of transmitted data.
Shopify platform itself has data security protections.
Your personal information can only be accessed by authorized personnel.
Regularly perform security system checks

IV. Third-party services and tracking technology

This website may use the following third-party services to assist in its operation and marketing:

Shopify (website platform)
Facebook Pixel / Google Analytics (Traffic Analysis and Ad Tracking)
Third-party payment services (such as Shop Pay, Apple Pay, and credit card payment platforms)

These services may collect usage behavior data through cookies. You can set restrictions on cookie usage in your browser settings.

V. Data Retention Period

Unless otherwise requested, we will retain your personal data until the collection purpose is achieved, or for the necessary period of time in accordance with applicable laws.

VI. Your Rights

You have the following rights regarding your personal data:

Query or request to view
Request copy
Request for supplementation or correction
Request to stop collecting, processing or using
Request deletion

If you wish to exercise the above rights, please contact our customer service email: [Please fill in the customer service email address].

VII. Amendments to this Policy

This website reserves the right to modify this Privacy Policy at any time. Any significant changes will be announced on the website homepage or notified to you through appropriate means.

8. Contact Us

If you have any questions about this policy, please contact us through the following methods:

Email address: shop@omotenashinippon.jp
Customer service hours: 10:00-19:00 Japan time